What's the best way to automatically follow up with leads for a plumbing business?

SeenOnMain sends AI-personalized follow-up emails on Day 1, 3, 7, and 14 after a quote request, using that lead's own details rather than a repeated template. It runs on its own and stops automatically once the lead books, replies, or opts out.

How can a plumbing business follow up with quotes without forgetting?

The follow-up sequence starts automatically the moment a quote request comes in and doesn't depend on you remembering to send anything. You don't have to track who you've already followed up with.

How often should a plumbing business follow up with a quote request?

SeenOnMain's built-in cadence is Day 1, 3, 7, and 14 -- spaced out rather than clustered, so it reads as genuine follow-up instead of pressure, and it stops the moment the lead responds.

Will this feel like spam to the homeowner?

It's built specifically to avoid that: a small number of touches over two weeks, each referencing what they actually asked about, that stop the moment they respond or opt out. Every send is worded fresh, not a copy-pasted template.

How much does this cost?

Start with a 14-day free trial, no credit card required. AI follow-up is included on the $99-a-month plan (or $83 a month billed annually); the $49 Lite plan covers instant alerts only, without follow-up.

#1 for missed call text back · Ranked #1 for missed call text back by Home Business Magazine and The Pinnacle List

No card required

SeenOnMain/Plumbers/Lead Follow-Up

New lead in · Your phone rings · Set up for you

Automated Lead Follow-Up for Plumbers

You send a quote and move on to the next job. SeenOnMain keeps following up for two weeks, so the homeowner doesn't just forget about it.

15 minutes · We configure it for you · 14 days free

Want to see it first? Book a 15-minute walkthrough or call (919) 346-7876.

50% off your first 3 months

Offer ends in 9 days

You don't want to deal with this. So don't.

You didn't get into the trades to set up software. Reach out and it's handled.

1
Tell us about your business. 15 minutes.
Your trade, your number, and how leads reach you now. Email, text, or a quick call, whichever you prefer.
2
We build it.
Missed-call text-back, lead follow-up, your business profile. We handle the phone number and the carrier registration, the paperwork nobody wants to touch. You see all of it before anything goes live.
3
We turn it on.
Missed callers get a text back in your name, and every new lead lights up your phone so you can grab it first. You approve it all. That's your whole job.

Rather have us do it? Free concierge setup: email us, or text or call (919) 346-7876.

Our guarantee

If no real lead comes through SeenOnMain in your 14-day trial, we keep it free until one does, up to 90 days. Nothing to claim: the trial simply keeps running.

A real lead is someone other than you who fills out your live SeenOnMain form and leaves a phone number. No credit card during the trial.

Diagram of how SeenOnMain handles a new lead in four steps. Step 1: a customer calls your business line or fills out your form. Step 2: you get a text and a phone call within seconds, and can press 1 to connect. Step 3: you talk to the lead live or reply from your own phone. Step 4: if they haven't booked, follow-up emails go out on Day 1, 3, 7 and 14 on the Starter plan and up. — How SeenOnMain handles a new lead, from first contact to the 14-day follow-up.

Lead Follow-Up

You send a quote for a water heater replacement or a drain repair, then get pulled onto the next job. A few days later the homeowner has either forgotten about it, decided to wait, or quietly hired someone else -- not because your price was wrong, but because nobody reminded them you were still available.

Most businesses manage one follow-up if they're disciplined about it, and none if they're not. The businesses that follow up three or four times over a couple of weeks recover a meaningful share of quotes that a single touch never would, but doing that manually on top of an actual plumbing schedule rarely happens.

It writes something new each time, not the same email four times

SeenOnMain's AI writes a fresh, personalized follow-up on Day 1, 3, 7, and 14 using that lead's own details, referencing what they actually asked about. The facts about your business stay the same each time. The words never repeat, so it doesn't read like the same templated email landing in an inbox four times.

SeenOnMain handles lead response for plumbers: a website form triggers an instant call and text, then up to two weeks of AI follow-up if nobody connects.

It works alongside Jobber, Housecall Pro, and ServiceTitan. It isn't a CRM or dispatch tool and doesn't replace any of them, it hands off a booked lead once someone says yes.

Inbox · your lead

Day 1

Thanks for reaching out

We got your message and someone will follow up shortly...

Day 3

Still thinking it over?

Just wanted to check back in, happy to answer any questions...

Day 7

A quick offer, just for you

Since we haven't connected yet, here's something to help...

The follow-up you didn't have time for

You know you should follow up with the ones who haven't said yes yet. But it's the end of a ten-hour day of plumbing work, and writing another email is the last thing you want to do.

It writes the email so you don't have to.

SeenOnMain follows up automatically over 14 days, worded fresh every time from your business's own facts, never a copy-pasted autoresponder. Included on every plan, no extra setup.

See exactly how the follow-up works

The quote you didn't send yet

A customer asks for a quote. You're on a job. Hours later you finally write back, and they already went with someone cheaper.

One tap sends a professional proposal, before they call anyone else. See the draft below with your own business.

Try it yourself, no signup

See exactly how the proposal works

Stop losing plumbing jobs to whoever answers first.

15 minutes. We configure it for you. 14 days free, no card. No real lead, it stays free.

50% off your first 3 months

Offer ends in 9 days

SeenOnMain is an instant lead-response service for plumbers, and other home-service businesses. Plans start at $49/mo with a 14-day free trial.

See every feature →See full pricing →Lead dashboard →

↑ See the full plumbing lead response software guide

See everything for Plumbers

David Cavill

Founder & Consultant, SeenOnMain

“I personally set up and manage every SeenOnMain account.”